Nearly Famous Fred rides in North Texas. In his post today he discusses his experience at two Dallas area bike shops. Service and customer attention caused him to spend his $10,000 to $15,000 over the last seven years at one shop rather than the other.

An excerpt from his blog post: “Over the next few posts, I would like to compare and contrast the type of service I have experienced, and offer my opinions based on those experiences, of the two largest bike shops here in the Dallas/Plano/McKinney area. For those of you not familiar with the area, the first shop would be Plano Cycling & Fitness. I’m not going to mention the second bike shop by name, because my opinion of them is somewhat less than that of Plano Cycling. But for our purposes here, we’ll refer to that bike shop as RBM, (wink, wink).”

You can read NFF’s full post at this link.